(Remote) Front Desk Receptionist

LUMEN Lestari · 📍 Cilacap, Jawa Tengah · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 9.000.000 per month
LUMEN Lestari is seeking a dedicated Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. This is a remote position, offering flexibility and the opportunity to work from anywhere in Indonesia.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional demeanor.,Answer and direct telephone calls, emails, and in-person inquiries.,Check guests in and out, and process reservations and cancellations.,Maintain accurate and up-to-date guest records and databases.,Assist with front desk operations, including managing keys, room assignments, and check-in/check-out procedures.,Handle guest complaints and concerns, and escalate issues as needed.,Perform general administrative tasks as required.,Ensure the front desk area is clean, organized, and presentable at all times.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer software and applications.,Familiarity with hotel or hospitality industry software and systems is a plus.,Ability to work well under pressure and meet deadlines.,Fluency in Indonesian and English is required.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationAttention to detailTime managementBasic computer skills
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