Digital Sales & Marketing Specialist (Customer Service Focus)

Join Hafez Prajna Indonesia as a Digital Sales & Marketing Specialist and become part of a dynamic team driving online sales growth in Bali. This role offers a unique opportunity to combine customer service excellence with digital marketing strategies in a collaborative environment. You'll be at the heart of our digital sales and marketing efforts, ensuring our customers have a seamless and engaging experience while we grow our online presence.

At Hafez Prajna Indonesia, we're a rapidly growing company with a strong focus on innovation and customer satisfaction. Our team is passionate about creating meaningful connections with our customers through digital channels. As a Digital Sales & Marketing Specialist, you'll have the chance to work with cutting-edge tools and platforms to drive our sales and marketing objectives.

In this role, you'll be responsible for managing our online customer service, optimizing our digital marketing campaigns, and analyzing data to make informed decisions. You'll collaborate with cross-functional teams to ensure our digital sales and marketing efforts are aligned with our business goals. If you're a passionate digital marketing professional with a keen eye for customer service, we'd love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize digital marketing campaigns using platforms like Google Ads, Facebook Ads, and Instagram Ads.
• Provide excellent customer service through our online channels, ensuring our customers have a positive experience.
• Analyze marketing data using tools like Google Analytics and Meta Business Suite to make data-driven decisions.
• Collaborate with the sales team to identify and pursue new digital sales opportunities.
• Create and manage content for our digital channels, including social media, email marketing, and our website.
• Monitor and report on key performance indicators (KPIs) to track the success of our digital marketing efforts.
• Stay up-to-date with the latest digital marketing trends and best practices.
• Work closely with the marketing team to ensure our digital marketing strategies are aligned with our overall business objectives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 3 years of experience in digital marketing, with a focus on customer service.
• Proven experience with digital marketing platforms like Google Ads, Facebook Ads, and Instagram Ads.
• Strong analytical skills with experience using tools like Google Analytics and Meta Business Suite.
• Excellent communication and interpersonal skills, with the ability to work well in a team.
• Familiarity with content management systems (CMS) like WordPress is a plus.
• Certification in digital marketing or a related field is a plus.
• Ability to work independently and manage multiple projects simultaneously.

🛠️ Keahlian

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